Returns & Exchanges

At Royal Oud, we strive for your complete satisfaction with our luxury fragrances. If you are not entirely pleased with your purchase, we offer a 30-day return policy for unopened and unused products in their original packaging.

Return Process

• 1.
  Initiate Your Request

  Contact our concierge team via email with your order number and reason for return to receive a Return Authorization code.

• 2.
  Prepare the Parcel

  Carefully pack the fragrance in its original presentation box and protective shipping carton to ensure it arrives in pristine condition.

• 3.
  Ship to Royal Oud

  Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location.

• 4.
  Quality Inspection & Refund

  Once our artisans verify the product's condition, your refund will be processed to your original payment method within 5-7 business days.